Information We Collect: 

We collect various types of information from and about our users, including:

• Personal Information: such as name, email address, and contact details when you voluntarily provide it to us through our website or mobile app.

• Usage Information: details of your interactions with our services, including traffic data, location data, logs, and other communication data.

• Cookies and Tracking Technologies: information about your internet connection, the equipment you use to access our services, and usage details.

How We Use Your Information:

• To personalize your experience and deliver the type of content offerings in which you are most interested.

• To improve our website and services to better serve you.

• To allow us to better service you in responding to your customer service requests.

• For any other purpose with your consent.
   

When connecting to our radio stream, your IP address will be sent to our radio service provider in order for us to track listening trends and provide licensing bodies with royalty reports. Once our service provider receives your IP it is immediately anonymised, deleted and becomes untraceable. This data is never sold on or passed to other companies.

 

For iOS Apps

The SOZO RADIO iOS App does not collect any user data when installed or launched on your device.

 

For Android Apps

The SOZO RADIO Android App does not collect any user data during use. In order to provide audio control during Phone App use, the App will monitor the 'state' of the phone App (Idle, in call, call ended) if applicable on your device. At no point will the App be able to listen in or derive phone numbers or data.

 

The Android App also requires access to local storage. This is to store its configuration for faster launch times.

 

Disclosure of Your Information:

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

 

Data Security:

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure in the event we keep any information.

 

Changes to Our Privacy Policy:

We may update our privacy policy from time to time. We will not notify you of any changes, but the latest version will always be posted on this page.

 

Contact Information:

For questions or comments about this privacy policy and our privacy practices, contact us.